Refund and Returns Policy

Last Updated: January 2026

This Refund and Returns Policy applies to all purchases made on AI Life Store.

Digital Products Only

AI Life Store sells digital goods, AI tools, subscriptions, and online services only.
There are no physical products, shipping, or returns involved.

7-Day Refund Policy

Customers are eligible for a refund if:

  • The request is made within 7 days of purchase

  • The product or service has not been misused

  • No violation of our Terms and Conditions has occurred

Non-Refundable Situations

Refunds will NOT be granted if:

  • Terms & Conditions are violated

  • Digital access has been abused, shared, or resold

  • Subscription benefits have been fully consumed

  • Fraudulent or suspicious activity is detected

  • The issue is caused by third-party service limitations

Refund Request Process

To request a refund:

  1. Contact us via email or WhatsApp

  2. Provide order details and reason for refund

  3. Our team will review the request

Approved refunds will be processed within a reasonable time to the original payment method.

Partial & Subscription Refunds

  • Subscription refunds may be partial or denied based on usage

  • One-time digital products may be refunded only if unused

Refund Discretion

All refund decisions are at the sole discretion of AI Life Store / ILM Store Pvt. Ltd.
Submitting a request does not guarantee approval.

Chargebacks & Disputes

Unauthorized chargebacks may result in:

  • Immediate account suspension

  • Permanent service termination

  • Loss of refund eligibility

Contact for Refunds

📧 [email protected]
📱 WhatsApp: +977 982762570X